How Vulnerable Are Your Customers? (Part One)
Is your revenue drying up? Are your customers delaying purchases? Are current customers becoming more costly to serve? Given the...
Customization
How Vulnerable Are Your Customers? (Part Two)
In Part One of this article series, I described the current situation with how customers are feeling vulnerable: Now more...
Grow Your Business by Making Your Customers Feel Special
If you are a small business owner or entrepreneur, depending on your market you will find that you are struggling...
How to Use a Customer Response Card to Build Your Small Business
We all do it. If we get good service or order a product we like, we order from the company...
